VCC Studio is an integrated platform for launching Call / Contact Center applications and solutions. The system combines in one place many communication channels, such as: telephony, e-mail, fax or chat. Thanks to integration with SerwerSMS.pl, VCC Studio users can also send SMS directly from the software.
List of functionalities
- Possibility to send individual SMSs
- History of sent messages
- Application of SMS templates
- Possibility to create SMS campaigns
- Possibility to personalize SMSs
- ECO or FULL message support
- Possibility of introducing non-standard functionalities of sending SMS according to the customer's wishes
How to use the integration?
In order to take advantage of the integration, please contact Master Telecom, which will present the offer and implement it.