About us

Why we?

SerwerSMS undertakes educational and promotional activities showing that SMS is to optimize the operating costs, increase competitiveness of companies and the development of regions (sending messages to inhibitants about cultural events, text messages warning of the dangers) etc. We show you good sides of direct messages used in marketing and the different systems. We profess the philosophy of "Bright side of SMS communication."

Experience which has the meaning

Our company operates in the field of mass communication SMS since 2003, by three years the system had functioned and developed without an explicit image. Due to the growing interest in running in 2006 established brand SerwerSMS and to this day the system is functioning at this address on the Internet. With more time passes brand image was refreshed several times. Thus, we give you stable and safe system of SMS dispatch but also our knowledge, experience and "know how" that ensure effectivity in SMS communication with Your customers. Monthly giving them more than 30 million SMS messages, so we can offer you an unbeatable price offer.

Choice of the most demanding

The regular customers of service SerwerSMS are companies such as VOLVO, empik.com, za10groszy.pl, British Council, Energa, the Krakow City Council and many others. Choosing SerwerSMS you get a guarantee of quality, price and user-friendly service.

A reliable partner

SerwerSMS continuously since 2008 participates in "Rzetelna Firma" (Reliable Company - Gold Certificate of Reliability) and since 2011 we are also a member of the "Kapituła Złotych Certyfikatów Rzetelności" (Chapter of the Golden Certificate of Reliability). We want to be your reliable partner.

System almost perfect

As suggested by our users the platform SerwerSMS is still improved and enriched with new features. If you do not find in our offer any solutions you need - tell us about it!

Bright side of communication

Our mission are clear rules and ethical actions friendly towards clients, consumers and partners. We promote this philosophy and identify with it as we believe that bright side of communication leads to mutual successes.

Our aims:

• Constant promotion of honesty in SMS communication with consumers.
  Our most important task is to provide solutions that facilitate a lot of processes and help in conducting business. Sms communication is a perfect solution for companies which want to recommend their products and services to consumers and bulid brand loyalty in a fair, unambiguous manner.
• Assisting clients in managing ethical projects of SMS marketing.
  SerwerSMS platform is not only an online system. These are mostly the people who make up a team and have good competences. They will guarantee a professional help and advice for each of our clients.
• Promotion of a broad use of SMS communication.
  Ten years of experience in implementing SMS marketing projects has taught us that SMS can be used in a number of ways. Today we have no restrictions and can successfully realize each of our client’s ideas.

You can also realize ethical SMS marketing due to ‘bright side of communication’.

We invite you to cooperation.
SerwerSMS team

Infrastructure

SerwerSMS is the only one platform SMS in Poland provides a very broad access to services and the convenience to use it any time.

Access to the system

• web panel - access from a web browser
• API – remote communication with client applications
• SMS –  initation by sending commends via SMS to SMS Forward service
• e-mail – initation by sending a defined e-mail
• iPhone application – feasibility of dispatch using free application
• SMS by FTP - sending SMS using FTP protocol

Direct connections to infastructure operators

We provide our services based on contract and direct contracts and connection to infrastructure operators. This ensures that all data processed in our system is safe, well-known is the way message comes from the dispatch untill the end-points. Direct connection guarantees the highest quality and efficacy of service.

Personal Data Protection and security service delivery

The integral part of quality of care for SerwerSMS is providing the service in compliance with the Act on provision of electronic means electronic and the Act on Personal Data Protection. We guarantee full security services. We encourage you to read the description of the security measures we apply.

Capacity of 10 thousand per minute

With a large number text messages sent or priority dispatch (if we want to send instant messages) an important feature of the SMS platform is its bandwidth. SerwerSMS with direct connections to Polish infrastructure operators provides for the dispatch of the capacity of 10 thousand SMS messages per minute.

We send 30 million SMS per month

Thanks to great amount executed dispatches we ensure high quality, security and warranty. All dispatches are executed in national movement, owing to that You have the certainty that service is executed in the area of the country direct to SMS-C operators (SMS messaging centres).

Transferred numbers - 100% support

Support for transferred numbers guarantees correctness of the accounts for sending text messages to such numbers.

Security

High quality and safety is our top priority.

Processing the personal data

The processing of personal data in SerwerSMS is based on law, in particular:

• Act of August 29, 1997 on the protection of personal data (hereinafter the Act);
• Ordinance of the Minister of Internal Affairs and Administration dated 29 April 2004 on personal data processing documentation and technical and organizational conditions which should be fulfilled by devices and systems used for the processing of personal data (hereinafter referred to as the ordinance);
• Other special provisions.

In accordance with applicable laws and regulations on data protection SerwerSMS applies physical security and organizational security measures in the framework of software tools and hardware resources, and telecommunication infrastructure in accordance with Art. 36-39 of the Act.

In order to ensure the accuracy of the processing of personal data in all business processes in accordance with Art. 36. of the Act 3, in SerwerSMS Administrator of Information Security was appointed. Function is performed by a specialist company with extensive experience in providing high standards of safety.

Applied security measures guarantee confidence of integrity of data processing.

Physical security of the building and the premises

• Physical security of the building and access to the premises are controlled by the monitoring system with CCTV cameras.
• Premises are burglar proof by the alarm system.
• Access to the premises in the absence of their employees is supervised by security guards.
• The windows are protected with foils burglary.
• Premises are protected against fire.
• Server room is fully secured both before the break in power supply as well as against unauthorized interference by third parties.
• Access to the hardware and the database has only trained staff of administrators that guarantee the security and SerwerSMS system performance.

Organizational security

• All employed who do their official duties have the access to the personal data, have written, individual authorization which requires the possession of Art. 37 of the Act.
• All having authorization to personal data processing have been familliar with the rules on personal data protection.
• All employees of SerwerSMS who in the course of their duties have access to personal data have been trained  in the field of protection of personal data and in accordance with Art. 39 paragraph 2 of the Act are required to maintain the data and how to protect them in secret.
• Media containing personal data is stored in location that prevent unauthorized person from accesing.
• Have been developed and implemented procedures for backup and access to these copies. Procedures for making backups and access to those copies are carefully made and implemented.
• Access to backups have only authorized.

Security measures to protect software and hardware tools

• Access to information and communication systems have only authorized users.
• Granting right and the methods used to authenticate users comply with the requirements of the ordinance.
• Devices are used to protect the system against power failure.
• Applied cryptographic measures of data protection are made by teletransmission.
• In order to protect the data from malicious software used antivirus programme and unauthorized access from the network – firewall system.
• Data is processed in a RAID 1 disk arrays protecting from the consequences of disk storage failure.

Audit

Auditor of SerwerSMS Platform is:
PIN Consulting Sp. z o.o. Diamond Business Park
ul. Jana Pawła II nr 66
05-500 Piaseczno

Document

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